General

Adding/Removing Printers
Symptoms  If you are experiencing applications crashing, such as Word or Excel, or finding that you are unable to connect to a printer, follow the steps be...
Fri, 4 Jan, 2019 at 3:48 PM
Issues opening MS Office Program files
If you are having trouble opening Microsoft Office programs or opening SharePoint files in their respective Apps try these steps: 1.      Go to Settings...
Tue, 12 Feb, 2019 at 11:44 AM
MFA (Multi-Factor Authentication) Setup
Shortcut to MFA with Office 365: https://account.activedirectory.windowsazure.com/Proofup.aspx MFA means that in order to enter an account you must have...
Fri, 29 Mar, 2019 at 5:48 PM
Accessing and Pinning PN Apps
This document will cover how to access all applications that leverage your Prosperity Now credentials (Salesforce, Replicon, Freshdesk, etc.) from the Of...
Tue, 11 Jun, 2019 at 1:14 PM
How to Create an App Password
Creating an App Password     What is an app password?   An app password is a code that acts as a temporary password, that gives an app or device perm...
Fri, 15 Nov, 2019 at 1:15 PM